Fingerprinting Requirements for Company Licensing Applications

All officers, directors, trustees, and all individuals who control, directly or indirectly, are required to be fingerprinted in order to complete their application for a domestic regulated entity*. This requirement also applies to all individuals for whom Regulation 66 is applicable.

The Louisiana State Police (LSP) is transitioning to a new statewide fingerprint vendor IdentoGo/Idemia for the processing of criminal background checks. IdentoGO locations for Livescan fingerprinting are available throughout Louisiana and in multiple other states. Louisiana residents and nonresident individuals near an IdentoGO location will schedule an appointment to be printed at the most convenient time and location. Out of state individuals who do not have IdentoGo locations in their area may mail in hard card fingerprints to Idemia to be processed. Once LSP has completed the transition to IdentoGO/Idemia (anticipated to be completed in early 2024), LSP will no longer directly accept and process fingerprint cards.

Fingerprinting fees for Livescan fingerprinting services are paid to IdentoGo/Idemia at the time of the appointment. Nonresidents who are mailing in hard cards must pre-enroll prior to submitting prints. Processing fees for hard card submissions are paid in advance when pre-enrolling.

Fingerprinting Fees: $60.75 – Livescan printing within Louisiana
$55.75 – Mail-in hard card processing
$55.75 + $39.99 convenience fee – Livescan processing outside Louisiana

Please follow these instructions carefully to ensure that fingerprinting results are received by the Louisiana Department of Insurance.

Instructions for Louisiana Resident Officers/Directors/Trustees/Controlling Persons
1. Schedule your appointment for Livescan fingerprinting at https://uenroll.identogo.com/. Your fingerprints will be used for a state and federal background check.
2. Enter the service code 27N34T. This unique service code identifies that you are fingerprinting for the Louisiana Department of Insurance (LDI) and identifies the reason you are being fingerprinted. This code may not be used for any other purpose. You will not be able to proceed with scheduling an appointment without entering the service code.
3. Select “Schedule or Manage an Appointment.” Here, you will pre-register for your fingerprinting appointment, then you will schedule your appointment for a place, date, and time most convenient for you. You will be able to search for a location near you and can search for appointment availability for the next 7 days.
4. When you arrive for your appointment, your identity will be verified, and your prints captured using Livescan technology.
5. The fee for State and Federal Livescan is $60.75. IdentoGO will collect this fee at the time of your appointment. Applicants may pay by credit/debit card, check, or money order. Checks can be made out to either IDEMIA or IDENTOGO.
6. Once you have completed the appointment, the fingerprints are electronically submitted to LSP, and the background check will be processed.
7. LSP will send the results to LDI via a secure interface. Results are typically received within 3 days.
8. If the fingerprint images are rejected by the FBI or LSP for any reason, you will receive an email from IdentoGO/Idemia to reschedule an appointment to re-fingerprint. You must use the link provided in the email to reschedule another appointment to avoid being charged again for the fingerprinting service.
9. If you have questions or need assistance with the fingerprinting process, contact IdentoGO at 1-844-539-5543.
Instructions for Nonresident Officers/Directors/Trustees/Controlling Persons
1. Cardscan processing by IdentoGO/Idemia is available for those applicants residing outside of Louisiana. Individuals residing outside of Louisiana can also opt to schedule an appointment for Livescan fingerprinting if there is an IdentoGO/Idemia location in their area. Livescan printing is recommended if available because of faster turnaround times and the reduced likelihood of a card submission being rejected for illegible or unreadable prints.
2. Obtain fingerprints on FBI (FD-258) fingerprint card and complete the personal information fields on fingerprint card. You may request blank fingerprint cards be mailed to you by contacting LDI at [email protected] . Please include the number of cards required and the address to which the cards should be mailed.
3. Pre-enroll for cardscan submission at http://uenroll.identogo.com. Enter the service code 27N34T. This unique service code identifies that you are fingerprinting for the Louisiana Department of Insurance (LDI) and identifies the reason you are being fingerprinted. This code may not be used for any other purpose. You will not be able to proceed with pre-enrollment without entering the service code.
4. All processing fees will be collected in advance during the pre-enrollment process. During the pre-enrollment process, you will be offered an opportunity to search for an IdentoGO location near you and schedule a Livescan appointment instead of mailing in a fingerprint card. If there is no location in your area, you can continue with the mail-in option. A pre-enrollment confirmation page will be provided once your registration is complete.
5. Print and sign the completed pre-enrollment confirmation page, which includes the barcode printed on the top right of the page. Mail the signed pre-enrollment confirmation page and the completed fingerprint card to the address provided on the confirmation page. Your fingerprint submission will not be processed if the pre-enrollment confirmation page is not included.
6. The fee for cardscan processing is $55.75. A fee for out-of-state Livescan printing is $55.75 plus an additional convenience fee of $39.99.
7. Once you have completed the appointment, the fingerprints are electronically submitted to LSP, and the background check will be processed.
8. LSP will send the results to LDI via a secure interface. Results for Livescan prints are typically received within 3 days. Results from hard card processing are typically received within 7-10 days.
9. If the fingerprint images are rejected by the FBI or LSP for any reason, you will receive an email from IdentoGO/Idemia to reschedule an appointment to re-fingerprint. You must use the link provided in the email to reschedule another appointment to avoid being charged again for the fingerprinting service.
10. If you have questions or need assistance with the fingerprinting process, contact IdentoGO at 1-844-539-5543.

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Click here for printable fingerprinting instructions.

Any individual that is currently serving as an officer or director of another domestic regulated entity or has previously submitted fingerprints in association with a resident producer or adjuster license application may request a waiver of the fingerprinting requirements. Requests for such a waiver should be sent to [email protected]. The request must provide a full explanation of the application to be filed, the names of all individuals for whom the waiver is requested and clearly explain the grounds for the request.

A domestic regulated entity is any Louisiana domiciled entity which is required to obtain a license or certificate of authority from or to register with the Commissioner of Insurance. It does NOT include motor vehicle rental insurers, insurance agencies, brokers, managing general agents, producers, reinsurance intermediary brokers, claims adjusters or insurance producers acting as viatical settlement brokers pursuant to La. R.S. 22:1792(A)(1)

Fingerprinting Requirements for Company Licensing Applications

Instructions for Louisiana Resident Officers/Directors/Trustees/Controlling Persons

Instructions for Nonresident Officers/Directors/Trustees/Controlling Persons

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