Consumer Guides and Publications

You can request free copies of any publication by contacting the Department at 1-800-259-5300 or (225) 342-5900.

General

Louisiana Department of Insurance: How Can We Help You? - Information on what the Department does and how we can assist insurance consumers in Louisiana.

How to File an Insurance Complaint - A step-by-step explanation of how to file a complaint and what help you can expect from the Department once your complaint is received.

Office of Consumer Advocacy and Diversity: What Can We Do For You - Informs Louisiana citizens about the Department's Office of Consumer Advocacy and Diversity staff and how they can help.

Consumer Advocacy Newsletter - A quarterly newsletter addressing topics of interest to consumers and Medicare beneficiaries.

Division of Diversity & Opportunity: We're Here For You - Informs Louisiana citizens about the Department's Division of Diversity & Opportunity. (Spanish version/En Español) 

Becoming a Licensed Producer  - Information about the producer license application process in Louisiana.

Becoming a Licensed Adjuster  - Information about the adjuster license application process in Louisiana.

Career Opportunities in the Insurance Industry - Information on various careers in the insurance industry.

Workers' Compensation Dos and Don'ts - Information on workers' compensation in Louisiana.

Auto

Consumer's Guide to Auto Insurance - Shopping tips, updates on auto insurance laws, policy terminology and discount information.

Guide to Teen Auto Insurance - Answers to common questions teenagers and parents have about auto insurance.

Consumer's Guide to Auto Insurance After an Accident - Explains an owner's insurance rights in having their vehicle repaired after an accident.

Property

Consumer's Guide to Homeowners Insurance - Shopping tips, policy terminology, discount information and easy-to-use worksheets make this series a consumer favorite.

Renters Insurance Guide - Provides answers to many common questions concerning insurance needs for a rented property.

Surplus Lines: Insuring Rare, Unusual or Exposed Property in Louisiana - Provides information on surplus lines insurance.

Solving the Puzzle of Managing Risk for a Small Business - Information on the types of insurance products that can help manage the risks of a small business.

Homeowners 101 Know Your Policy - Basic information about homeowners insurance. 

Premium Discounts for Structures Built or Retrofitted according to Building Standards Established by the Insurance Institute for Business and Home Safety (IBHS) 2024

Health

Consumer's Guide to Health Insurance - A guide to help consumers better understand and make decisions regarding health insurance.

Understanding Your Healthcare Rights - Information on the appeals process if your health insurance plan denies treatment based on medical necessity.

Health Insurance Rates for Individuals and Small Groups - Information on how health insurance rates are determined for Individual and Small Group policies.

Glossary of Health Insurance Terms - A glossary of the most commonly used health insurance terms provided by the National Association of Insurance Commissioners (NAIC).

Senior Health Insurance Publications - A link to publications that offer guidance on Medicare and other senior health issues.

SHIIP: Free Medicare Counseling - Informs seniors in Louisiana about SHIIP counselors who can help them with their Medicare questions.

Health Care Resources for the Uninsured - Provides information about health care resources for uninsured residents in Louisiana.

Coordination of Benefits Appendix C. - Regulation 32 - Provides Appendix C. as published in Regulation 32 in reference to an explanation for secondary plans on the purpose and use of the benefit reserve.

Storm

After the Hurricane Hits - A quick reference page perfect for hurricane season.

Residential Property Storm Mitigation Incentives - Information on how Louisiana residents can receive incentives for strengthening their homes against storms and hurricanes.

Weathering the Storm - Provides advice on how to handle your insurance needs before, during and after a storm.

Post-Disaster Insurance Guide for Seniors - Provides advice on the claims process following a disaster. 

After the Flood- Guidance for vehicle owners.

Cleaning up after the storm - What to do and not do after your home has suffered storm damage.

Look Out for Contractor Fraud - Tips to protect against fraud when hiring a contractor after a storm.

Catastrophe Claims Process Disclosure Guide - Gives property insurance policyholders a detailed overview of the claims process. 

National Flood Insurance Program Claims Handbook - Handbook detailing what homeowners, renters and business owners can do to prepare for and recover from a flood event. It guides policyholders through each step of the process and covers filing a claim.

Fraud

Insurance Fraud: A Crime That Affects Everyone - Information on how to recognize and report all types of insurance fraud.

Insurance Fraud: Just Don't Do It - A brochure to raise awareness about insurance fraud and its consequences.

Don't Be a Victim of Auto Theft and Burglary - Quick reference tips on how to protect yourself from becoming a victim of auto theft and burglary.

Insurance Fraud Presentation  - PowerPoint presentation on how the LDI is combating insurance fraud. 

Life

Consumer's Guide to Fixed Deferred Annuities - Explains the difference between the types of annuities and how to choose one that will best fit your needs.

Consumer's Guide to Life Insurance - Information on life insurance options.

Louisiana Long-Term Care Partnership Program - Informs citizens of Louisiana about the Long-Term Care Partnership Program.